# How to un-block or un-ban a user?

**URL:** <https://forum.jami.net/t/how-to-un-block-or-un-ban-a-user/2801>\
**Category:** Support in English\
**Created:** [September 23, 2024, 2:02pm UTC](https://forum.jami.net/t/how-to-un-block-or-un-ban-a-user/2801 "2024-09-23T14:02:39Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Tomte](https://forum.jami.net/user_avatar/forum.jami.net/tomte/32/893_2.png) [@Tomte](https://forum.jami.net/u/Tomte)\
**Post date:** [September 23, 2024, 2:02pm UTC](https://forum.jami.net/t/how-to-un-block-or-un-ban-a-user/2801/1 "2024-09-23T14:02:39Z")

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I’m playing around with Swarms and as part of that I inadvertently blocked a test user I created.

However, now that I have blocked that user is there any way to un-block them? I can search for the username and find the conversation. I can see that the user says “banned” over their user name, but I can’t figure out any way to un-ban / unblock them.

Thanks!

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**Author:** ![Tomte](https://forum.jami.net/user_avatar/forum.jami.net/tomte/32/893_2.png) [@Tomte](https://forum.jami.net/u/Tomte)\
**Post date:** [September 23, 2024, 2:11pm UTC](https://forum.jami.net/t/how-to-un-block-or-un-ban-a-user/2801/2 "2024-09-23T14:11:30Z")

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Oops nevermind I figured this out.

1. search for the user by their username
2. when they show up on the list as “banned”
3. right click on the user and choose “reinstate as contact” from the menu

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**Author:** ![W192547975](https://forum.jami.net/letter_avatar_proxy/v4/letter/w/ea5d25/32.png) [@W192547975](https://forum.jami.net/u/W192547975)\
**Post date:** [December 28, 2024, 2:58am UTC](https://forum.jami.net/t/how-to-un-block-or-un-ban-a-user/2801/3 "2024-12-28T02:58:41Z")

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There’s a weird issue here where unblocking a user works fine, but unbanning a user in a group doesn’t respond.

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**Author:** ![mmms](https://forum.jami.net/user_avatar/forum.jami.net/mmms/32/1057_2.png) [@mmms](https://forum.jami.net/u/mmms)\
**Post date:** [May 19, 2025, 4:03pm UTC](https://forum.jami.net/t/how-to-un-block-or-un-ban-a-user/2801/4 "2025-05-19T16:03:52Z")

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Hello, I am confronted to that same issue in a swarm. Were you able to solve it ? I opened a ticket on the git [Unable to unblock a previously banned swarm member (#2022) · Issues · savoirfairelinux / jami-client-qt · GitLab](https://git.jami.net/savoirfairelinux/jami-client-qt/-/issues/2022)

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**Author:** ![ovari](https://forum.jami.net/letter_avatar_proxy/v4/letter/o/e274bd/32.png) [@ovari](https://forum.jami.net/u/ovari)\
**Post date:** [May 19, 2025, 10:54pm UTC](https://forum.jami.net/t/how-to-un-block-or-un-ban-a-user/2801/5 "2025-05-19T22:54:48Z")

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> **[‘unblock member’ doesn't seem to work in swarm. (#1931) · Issues ·...](https://git.jami.net/savoirfairelinux/jami-client-qt/-/issues/1931)**
>
> \[Question\] Platform: \[Windows \] OS version:win10 22h2 Jami version: