Captured video messages (*.webm) are broken after some seconds (linux mint)

Bon soir everybody,

maybe someone has an idea of what could be wrong with my video messages in jami, thanks in advance:

  1. Start Jami by clicking on the desktop icon
  2. Start a new chat conversation with anyone
  3. Click the plus icon near the chat/text field
  4. Choose “video message”
  5. Start recording video message
  6. While recording the cam is totally fine and active (moving webcam image)
  7. Click Send-Button and the webm video got send

Expected results: That it works like the simple Audio Message also work.
Actual results: The receiving chat partner (Android Client from F-Droid) and myself are not capable to view the whole video, the video image hooks up in about a few seconds. For example a 10 second video stops at about 2 seconds (reproducible). A 30 second video stops at about 6 seconds (reproducible). The audio is still hearable till the end of the recorded file, but the video image hooked up.

  • I saved the webm file on the home folder and tried to play it with for example VLC player, but the file acts like IN jami, the audio in it works well but the video image hooked up at the same position.

  • Then i tried the app Cheese (linux webcam viewer) and created and tested a webm file there => works well, no problems.

  • Everything tested with a fresh bootet linux mint, no other programs startet (like firefox or other apps that could probably use the webcam or a video encoder)

OS: Linux Mint 21.1 x86_64
Host: 23257BG ThinkPad X230
Kernel: 5.15.0-92-generic
DE: Cinnamon 5.6.8
jami -v
Jami 202401241338

(deb file downloaded from the jami.net website)

I searched the logs for “webm” and this is what i get (maybe it helps but looks not so harmful to me):

jami[35206]: Start recording '/home/xxxxxx/.local/share/jami//sent_data/20240208-165320-1148464275.webm'
jami[35206]: Stop recording '/home/xxxxxx/.local/share/jami//sent_data/20240208-165320-1148464275.webm'
jami[35206]: [Account 801a08d745a01b38] New channel asked with name data-transfer://50dacd71f053d0dee4db4cc2ec990dcaccf8da57/a9a49d3c9d003873b7cafb23e20a1756afd0cf5f9f80ceb7416f2f19cbde1a88/1ff9baefb9626a8c451f35c4095582229964c2a9_977636178449915.webm?start=1769445&end=0
jami[35206]: [Account 801a08d745a01b38] New channel asked with name data-transfer://50dacd71f053d0dee4db4cc2ec990dcaccf8da57/f97b33ba3d7403065b203a88ff1a7295c2805ae36838db2696dcffe84945355d/1ff9baefb9626a8c451f35c4095582229964c2a9_977636178449915.webm?start=1572840&end=0
jami[35206]: [Account 801a08d745a01b38] New channel asked with name data-transfer://50dacd71f053d0dee4db4cc2ec990dcaccf8da57/a9a49d3c9d003873b7cafb23e20a1756afd0cf5f9f80ceb7416f2f19cbde1a88/0fda3f1d436e41253f0a3024484700b4e3f67a77_4046139996379326.webm
jami[35206]: [Account 801a08d745a01b38] New channel asked with name data-transfer://50dacd71f053d0dee4db4cc2ec990dcaccf8da57/f97b33ba3d7403065b203a88ff1a7295c2805ae36838db2696dcffe84945355d/0fda3f1d436e41253f0a3024484700b4e3f67a77_4046139996379326.webm
jami[35206]: New file received: /home/xxxxxx/.local/share/jami/801a08d745a01b38/conversation_data/50dacd71f053d0dee4db4cc2ec990dcaccf8da57/402318ad71c7015ccbc6d281a31ada5917c1fd52_1389764186412915.webm
jami[35206]: [Account 801a08d745a01b38] New channel asked with name data-transfer://50dacd71f053d0dee4db4cc2ec990dcaccf8da57/f97b33ba3d7403065b203a88ff1a7295c2805ae36838db2696dcffe84945355d/0fda3f1d436e41253f0a3024484700b4e3f67a77_4046139996379326.webm
jami[35206]: [Account 801a08d745a01b38] New channel asked with name data-transfer://50dacd71f053d0dee4db4cc2ec990dcaccf8da57/f97b33ba3d7403065b203a88ff1a7295c2805ae36838db2696dcffe84945355d/0fda3f1d436e41253f0a3024484700b4e3f67a77_4046139996379326.webm
jami[35206]: [Account 801a08d745a01b38] New channel asked with name data-transfer://50dacd71f053d0dee4db4cc2ec990dcaccf8da57/f97b33ba3d7403065b203a88ff1a7295c2805ae36838db2696dcffe84945355d/1ff9baefb9626a8c451f35c4095582229964c2a9_977636178449915.webm

PS: I tried also to check the log function out of jami, but this seems to be a bit buggy and hook up all the time after some seconds.

Merci beaucoup, muito obrigado, thanks so much, vielen Dank.

1 Like

Got indeed the same problem, opened webm malformed? Record seems stuck on video (#1565) · Issues · savoirfairelinux / jami-client-qt · GitLab

1 Like