Today’s users demand intuitive interfaces.
If necessary, he wants to find the information himself directly.
He no longer wants to go through a hotline or worse read a complete manual to find the information.
Contextual online help is the key to giving the user the freedom to learn the software himself.
Contextual online help is essential today to accompany a software and allow the user to quickly learn how to use it on his own.
Today it is possible to customize this contextual online help according to the reader’s profile or also to the page consulted.
The information can be accessible through an automatic pop-up or a link to the page concerned.
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