Hello,
When I use jami on Windows 10, my group chat window shows nothing, and I cannot send and receive any message in the group chat window.
The group chat works well on my Android phone but does not work on Windows 10. I have updated Jami to the latest version.
It may take time to load, and the computer requires public network IPv4/IPv6
My computer is on the public network. And many days have passed, and the group chat still shows nothing.
Actually a public IPv4 or IPv6 address is not required on the computer where you run Jami. Of course, the network topology still matters. For instance, if you are behind several layers of NAT and your router does not support UPNP you could experience connectivity issues.
I do not think I am using NAT. Also, my router supports UPNP.
I can see group chat on my phone under the same router.
I cannot determine what kind of problem it is. If it is not a network issue, we may need more information, such as the settings of your Jami
Yes, but having a public address should avoid most problems, while other types of networks are often more complex, especially when they are not on the same LAN
ok. I unlink my account on Windows, and add my account again, and I can see the group chat in Windows now…