Although Jami allows you to not set an account password, I have found that if you don’t it causes problems later, with Jami insisting on being provided with the password that doesn’t exist. If you don’t type in a password, the “OK” button will be disabled.
Over the weekend I was trying to link an account to another device for somebody, only to find Jami demanding the password that had not been set. When I tried to set the password on the original instance of the account, Jami would not let me do so without entering a password, which of course I couldn’t do as it didn’t exist. How do I set the password if Jami wont let me? How should I report this bug?
In the end I copied the entire Jami account data directory from one machine to another using a USB drive, but that would not have been possible if the two machines were not in the same physical location, so I need to be able to set a password to allow more practical account linking.
If I try to set a password for the first time, it asks me what is the old password, which of course doesn’t exist.
If I scan in a QR code to link a new device, I’m asked for a password to confirm the process.
If I try to create a backup file, I’m asked for a password. This did work once without a password, but not anymore.
If I try to transfer the backup file I managed to create a few weeks ago, I’m asked for a password.
In all cases there is no password, but the OK button is disabled if no password is entered.
It wont let me confirm without a password. There’s a box to enter the password, and the Confirm button is disabled unless I type something into the box. Meanwhile the other side is waiting for that confirmation. Since there is no password, all I can do is cancel the process.
Can you take a screenshot and give the version you use, or at least give the buttons you are clicking on.
Cause I gave you all the buttons I used and as I said I have not even a dialog to enter a password. So we’re not using the same way.
I have exactly the same problem as Jami - Dodger. every time I try to link my iPad it asked for a password I haven’t ever set and hence the process fails and there is no way I can find the password that the account believe I have set and hence can’t reset the password without it
I’ll try to get screenshots, but it’ll be a few days before I can get hold of the laptop again, as it’s not mine. I have a password set on my own Jami account.
Trying to create a backup on the source. Previously this worked without issue, and a file called Backup.jac was created (to copy the account to a phone):
My backup is in good condition and no issues like this occur. The backup account worked immediately, I didn’t need to provide the old password when setting the password, not even an empty one.
