Just had my brother return from a trip to Spain where he said Jami wouldn’t work. He was connected to generic hotel internet and local 4g where he used Whatsapp and RCS messaging OK. When he turned his mobile on after landing back home all the messages were received. I can’t think of a reason why it wouldn’t work, has anyone got any ideas?
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The most likely reason is that he doesn’t have a public IP address, neither IPv4 nor IPv6. Alternatively, it could be due to the fact that the hotel’s server is connected to a large number of devices, causing connectivity issues
I think there s a bit more than meets the eye. My brother is still having issues receiving messages, none of my other contacts have issues. Hes complaining saying all messages come though after extended delays (many hours). I’m guessing its a setting on his phone.
From the symptom, all the messages come though only when he opens the app. Once he switches to another app things stop. His status my end goes orange, just checking with hes got Run in Background enabled