Hi, me and my friend have been using Jami for a few months with some problems, like echos and calls dropping in the middle of the conversation. But in the last few weeks I can´t call him or receive his call. I can see him calling, but there is no sound, and when I click on the green “answer” sign, the call drops. Same happens to my friend when I try to call him. We both use Windows, and we both have same versions of Jami. Also, the messages that we have sent show up in wrong order or don´t show up at all, although we are both online.
How can we know if it´s up to:
- our internet providers
- our routers and home internet (both in EU)
- our own computers (both Windowse, 8.1&10)
- or something on Jami´s side?
Perhaps you could help us? Thanks!