Hello,
sorry about the post title, but Jami is unusable! In groups, posts get lost, they don’t synchronise. Members find themselves deleted from the group without knowing why. It is no longer possible to invite them again. We found ourselves excluded from a group we had created. Our posts appear to be published, but then (on leaving and re-entering) they are deleted and no one receives them! But do you really think Jami can outperform its rivals such as Session or Element-Matrix (even though we know this is conceptually different)?
Excuse our frankness, but this is really frustrating! Either you call it a beta-test product, or if you sell it for production it is underperforming, almost unusable!
Sorry for this post, but after more than two months of use and having seen group video calls drop after only 5’, messages deleted without doing anything, and struggling to synchronise the history of messages in a paltry group of 4 people, we feel it is honest to tell you what we think: it’s not good!
Thanks for listening.
Sorry to hear of your unfortunate experience. We have previously experienced this, with the cause and solution being listed below.
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Are all members in your Jami group using supported and fully updated operating systems?
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Are all members in your Jami group using the latest version of Jami? The latest version is currently March, 14 2025.
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Please ask all members in your group to click “About Jami,” and a screenshot like the following should appear:
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We have had experiences where members in a Jami group have the Windows operating system, and it incorrectly advised that Jami was up-to-date. The discovery and solution to this problem was:
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If any member in your group has their operating systems saying that Jami is up-to-date but the “Jami version” is not “Εἰρήνη” and the “Build ID” is not something like “202503142130” (yyyymmddHHmm), please ask them to download and reinstall Jami from https://jami.net/.
